Thu, 07 Dec|
The Mix Stowmarket
We all know how to talk but good communication is more than that. When you use listening, reflecting back and Transactional Analysis well it can create situations where everyone wins.
Time & Location
07 Dec 2017, 16:00 – 18:00
The Mix Stowmarket, 127 Ipswich St, Stowmarket IP14 1BB, UK
About The Event
When we talk about communication, we tend to thing about talking. Sure, when you want to tell members of your organisation about something then talking is really helpful. But more importantly a listening leader has far more impact. In this course we will examine the power of listening and how to listen with your eyes and your ears to understand the situation to help you consider the best way to get buy in. We will consider how to develop emotional intelligence and how to use the counselling technique of reflecting back to clarify understanding. As a leader we want to get our point across and so we will see how Transactional Analysis can help us and we will also examine the power of speaking last to bring wisdom, authority and buy in.