About Us

Everyday Leader is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

 

For the purpose of the UK Data Protection Act 1998 (the Act), and EU General Data Protection Regulation (GDPR), the data controller is

 

Everyday Leader, Fitzroy House, Crown Street, Ipswich, Suffolk IP1 3LG (Company number 10706997).

 

 

What information do we collect?

Personal data you give to us

We collect data you give to us. For example:

  • Personal details (name, date of birth, email, address, telephone, education details etc.) when you sign up to training

  • Data known as sensitive personal data (ethnicity, additional learning needs)

  • Financial information (payment information such as credit/debit card or direct debit details.

 

Information created by your involvement with Everyday Leader

Your activities and involvement with Everyday Leader create additional personal data, for example, information about your education progress and qualifications.

We may analyse your personal data to build a profile which helps us decide which of our communications you might be interested in.

 

Information from other organisations

We sometimes receive personal data from other organisations, for example, where they have passed us information about people who are interested in our training courses.

We may collect information from social media where you have given us permission to do so, or if you post on one of our social media pages.

We may also use other organisations to help us conduct research and analysis on personal data (and this can result in new personal data being created).

 

Sensitive personal data

We may collect or store data known as sensitive personal data (such as information relating to additional learning needs or ethnicity). We will do this where we have been asked to do so by official Government agencies or where the information is needed for the assessment of additional educational support needs.

If we do this, we’ll take extra care to ensure your personal data is protected.

 

Accidents or incidents

If an accident or incident occurs in one of our events or involving one of our employees then we’ll keep a record of this (which may include personal data and sensitive personal data).

 

How do we use personal information?

We only ever use your personal data with your consent, or where it is necessary:

  • To enter into, or perform, a contract with you

  • To comply with a legal duty

  • To protect your vital interests; this means, for example, keeping you safe from harm

  • For our own (or a third party's) lawful interests, provided your rights are not affected

We will only use your information for the purpose or purposes it was collected for.

 

Administration

We use personal data for administrative purposes. This includes:

  • Receiving payment (e.g. direct debits or payment card details) 

  • Maintaining databases of our learners and their educational progress

  • Performing our obligations under training contracts

  • Helping us respect your choices and preferences (e.g. if you ask not to receive marketing material, we’ll keep a record of this).

 

Marketing

We use personal data to communicate with people and to promote Everyday Leader. This includes keeping you up to date with our news and offerings. 

 

Disclosing and sharing data

We will never sell your personal data. If you have opted-in to marketing, we may contact you with information about further opportunities in education.

 

Marketing

Everyday Leader will ask its learners and contacts to “opt-in” for marketing communications. This means you’ll have the choice as to whether you want to receive these messages.

 

How do we protect personal data?

We use a variety of physical and technical methods to keep your data safe and to prevent unauthorised access or sharing of your personal information.

Electronic data and databases are stored on secure computer systems and we control who has access to information using both physical and electronic means.

 

Payment security

All electronic forms that request financial data will use secure web technology to encrypt the data between your web browsers and our computers.

If you use a credit card we will pass your credit card details securely to our payment provider. Everyday Leader complies with the payment card industry data security standard (PCI-DSS) published by the PCI Security Standards Council, and will never store card details. At present Everyday Leader uses Eventbrite for individual courses and invoices companies for payment for training booked by companies.

 

Storage of personal data

Where Everyday Leader information is stored

Everyday Leader’s operations are based in the UK and we store our data within the European Economic Area (EEA).

We will never process or store personal information outside of the EEA.

 

How long does Everyday Leader keep information for?

We will only use and store information for as long as it is needed for the purposes it was collected for. How long we keep information depends on the information and what it’s used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed).

We continually review what information we hold and delete what is no longer required. We never store payment card information.

 

How do we ensure that you remain in control of your data?

We want to ensure you remain in control of your personal data and that you understand your legal rights which include:

  • The right to ask and be told whether or not we have your personal data and, if we do to obtain a copy of the personal data we hold (this is known as a subject access request)

  • The right to have your data deleted (though this will not apply where it is necessary for us to continue to use the data to administer your training course.

  • The right to have incorrect data amended

  • The right to object to your data being used for marketing purposes or profiling

 

Please note that there are some exceptions to the rights above and, although we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

If you would like further information on your rights please write to or email our us at the addresses given in section 1.

 

Complaints

You can complain to Everyday Leader directly by contacting our directors using the contact form on the homepage of our website https://www.everydayleader.co.uk

 

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissionier's Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk.

 

Cookies and links to other sites

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Personal data inventory

Click this link to read the personal data inventory. 

Changes to this privacy policy

We'll amend this Privacy Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Policy will always be posted on our website.

This Privacy Policy was last updated on 25/05/2018

If you have any queries regarding data protection, then please contact us on colin@everydayleader.co.uk or 07905 361694

© 2017 Everyday Leader